Selecting a reseller is potentially the most important step. If this is your first time buying a satellite phone, the support and service during your selection and after your initial purchase can make the experience good or turn it into a huge waste of money.

Factors to Consider

Online or Local?

Should you buy online for convenience or in a local store for hands-on service?

Support Hours

What are their service and support hours? How can you contact them?

Technical Support

Do they have experienced technical support staff available?

Reputation

What is their customer service record and reputation?

Installation Services

For fixed, marine, or aviation installs - can they provide installation services?

Warranty & Returns

How do they process returns and warranty claims?

Focus on service, not just price. Take your time and find a knowledgeable reseller with a good record versus focusing on the best price. Try to avoid experiences like this man had in his review.

Official Network Partner Directories

Each satellite network operator maintains a directory of authorized partners and resellers. These are verified dealers who can provide official support and warranty service.

Iridium Find Authorized Partner Inmarsat Search for Partner Thuraya Find Partners Globalstar Dealer Locator

Other Options

Online Retailers

There are many options on Amazon and other online retailers. Be sure to verify seller ratings and read customer reviews before purchasing.

Rental Services

If you only need a satellite phone temporarily, rental services can be a cost-effective option. Many providers offer short-term rentals for travel or events.

Used Equipment

Used satellite phones can offer savings, but verify the phone is unlocked, not reported stolen, and compatible with your chosen service provider.

Ready for the Final Step?

Before making your final purchase decision, read what real users have to say about their satellite phone experiences.

Read User Reviews