All satellite phone service plans require a SIM card. The small chip is removed from the card and inserted into the phone. SIM cards are not interchangeable among network operators, service providers, or service plan types.

Satellite phone SIM cards
SIM is an acronym for Subscriber Identity Module

Important: You will need to pick a service plan to complete your phone purchase or pay later for a SIM card. On some plans, per-minute fees can add up quickly, so do your homework ahead of time.

Questions to Ask Yourself

There are limited service options compared to cellular plans, but the choices can be confusing at first. Start by asking a few who, what, why, where, and when questions about how you plan to use your phone.

1

Short Term or Year Round?

Is this for short term, seasonal, or year-round use?

2

Prepaid or Postpaid?

Do you want a prepaid or postpaid (monthly) service?

3

Data Billing

If using data, do you prefer per-minute or per-MB charges?

4

Regional vs Global

Can a regional plan save you money while covering your area?

Plan Types

Each service provider offers their own versions of prepaid and postpaid plans, but they must follow basic guidelines set by the satellite network operators. This means there will be similarities in plan rules and limitations from one provider to the next.

Prepaid Plans

  • Pay upfront for minutes
  • No monthly commitment
  • Minutes may expire after set period
  • Good for occasional use
  • No surprise bills

Postpaid Plans

  • Monthly billing
  • Often includes minute allowance
  • Contract may be required
  • Better for regular use
  • May have overage charges

Restrictions to Ask About

Not being aware of plan guidelines can cost hundreds of dollars in lost minutes, cancellation fees, or worse - being stranded with an unexpectedly expired plan. Make sure you take time to read and understand the fine print.

  • Will my unused minutes roll over?
  • Is this plan valid worldwide or in a specific geographic region only?
  • How many months is this plan valid for?
  • Do recharges add days cumulatively or reset to the new plan length?
  • Can I cancel service early?
  • What are the cancellation fees?

No Forgiveness

There is no forgiveness from satellite operators when customers complain about confusing plans. Take your time to read and understand all terms before committing.