ENGLEWOOD, Colo.–(BUSINESS WIRE)–CSG International (NASDAQ: CSGS), a global provider of interactive transaction-driven solutions and services, today announced that Globalstar (NYSE MKT: GSAT), a leading international provider of mobile satellite voice and data services, has selected CSG as the revenue and customer management solution provider for its second-generation service launch in the first half of 2016.
Globalstar’s advanced second-generation satellite constellation and next-generation ground network will offer enhanced services for Globalstar customers such as increased data speeds, adding to its existing advanced messaging, geo-location, GPS, and wireless connectivity services.
CSG’s solutions, including CSG Singleview® Convergent Rating & Billing, Singleview Customer Management, CSG Intermediate™ and CSG Interactivate, will power a purpose-built revenue and customer management platform for the new generation of Globalstar services. The combined solutions offer an integrated platform with the flexibility to easily evolve with Globalstar services as needed. In addition to supporting the second-generation service launch, the CSG solutions will provide the target architecture for all of Globalstar’s existing services and subscribers.
From capturing and accounting for network events to billing and customer care, Globalstar will benefit from the efficiencies of end-to-end revenue management and the rapid deployment afforded by Singleview, a TM Forum Frameworx-certified solution built upon the TM Forum’s suite of best practices and standards. The solution’s pre-configured processes minimize the level of effort and time-to-market, while providing the robust functions needed for managing and offering the latest voice, data and digital services.